works, ideas and so much more.
The iPhone 5 was effectively the first iPhone produced after the Steve Jobs era. Preparation for it began before Jobs’ death, but his absence has been felt in its design and promotion. Now, with the traditional June release season fast approaching, everyone is wondering what the next iPhone will look like and whether it will live up to the legend.
The first question is the name: Will it be called the iPhone 6 or the iPhone 5S? So far, there is no definitive answer on this. The 5S moniker might represent a smaller, more iterative step in the product line’s development, but it is unlikely to tamp down expectations very much. The iPhone 6 name would be a bolder step out of Jobs’ shadow.
With new years eve just one nights away, we’d like to take the opportunity to wish you all a very happy and relaxing time over the festive season! Thank you to each and every one of you for your support. It’s been an incredible year at Fixstation, and after a well earned rest we’ll be back in 2013 with some exciting new developments to make it easier, and cheaper to get your phone fixed – we can’t wait!
Remember to take care when having fun at night. Do the responsible thing and take a cab after “a few” drinks. There’s nothing worse than waking in 2013 in hospital, jail, or worse not at all.
Have a great new years eve from everyone at Fixstation!!
A US news show just aired an episode about Nomophobia – hilarious name because when its pronounced it’s short for “no-mobile-phone-phobia“. Brilliant! On a more serious note, their press release cites that “two-thirds of the population suffers from nomophobia“, and with takeup of new mobile devices increasing, it’s only going to increase!
The addiction centre that has begun treatment is the star of the video and discuss the warning signs which simply just hit too close to home for us at Fixstation.
Do you exhibit these no-mobile-phone-phobia symptoms?
- Frequently checking your phone
- Using your phone in inappropriate places
- Constantly checking your phone to make sure the battery is at full capacity
Yep, time to sign the Fixstation staff up to the rehab.
One of the common problems we see at Fixstation is water damaged iPhones. Unfortunately by the time it’s brought in, it’s already in pretty bad shape and our advice to help minimize and even fix the water damage doesn’t apply unless god forbid, it happens again! So here’s 5 handy steps for all of our readers to minimize and even fix a water damaged iPhone!
A typical iPhone battery should last between 8 to 10 hrs in use, and by that we mean talking, and browsing the internet over 3G or WiFi. So if 8 and 10 hrs sound far fetched because your iPhone doesn’t last anywhere as long, here’s 10 ways to instantly improve your battery life!
There is a trend in the repair industry where the cost of repairing a Non-Apple device (Samsung Galaxies, Nokia 710, HTC One, etc) is much higher than the cost of repairing an Apple Device.
There are several explanations for this
The Australian Mobile Market, traditionally, have been dominated by Apple since the introduction of the iPhone. This means that there was (emphasis on the past tense) much more Apple phones in circulation compared to non-Apple phones. This, in turn, means that there will be more Apple phones that are damaged than non-Apple phones. This creates a market for repairers specializing in repairing iPhones as the costs are driven down by the global demand for parts. This also meant that the knowledge in repairing iPhones was much more available than non-Apple phones.
We here at Fixstation got really excited when we heard about “Repair Cafes” being established in Amsterdam. These repair cafes provide a place where people with the know-how of repairing things from clothing, furniture, electronic devices meet with people who need things fixed… over a cup of coffee… for free.
This put an idea in to our heads: with the increasing market for mobile devices, and gravity’s ever prescense, there will be many more broken screens to cater to. We started talking about developing a Fixstation Cafe in the future.
Here at Fixstation we, at times, feel that there is some apprehension when people approach any of our stores. They ask what we can do for their phone and how much it would cost.
Most are happy with our prices especially with regards to the iPhone 3G, 3GS, and iPhone 4 repairs, but some are not and notify us that there is a ‘PhoneRevivor’ or ‘123Repairs’ somewhere out in Zone 4 of Victoria (no such thing) that will do it for $20. We always try to beat our competitors, but at times it is unreasonable to do so.
Before you lodge your $800 smartphone with all your private data such as your contacts, photos and videos consider the following:
- Do they have a registered business that is recognized by the Government?
- Are they located in a place where there is lots of traffic? (asks the question ‘Do they get lots of repairs?’)
- Can they communicate with me what is the problem with my phone and if there are any possible issues resulting from such?
Since we are revamping our website, we decided to take some time to reflect on how far we have come since our flagship store at South Melbourne took off in November of last year.
Logan will tell you all about how rag-tag Fixstation was at the beginning. Sure we had the fresh kiosk. Sure we had Ethan’s passionate drive. One thing we lacked however was the know-how of how to operate a professional and customer focused repair service. Most of the training came from YouTube videos and the little Ethan did know at the beginning.
We were still testing out suppliers for our parts and didn’t know any of the tricks and methods we use today and fortunately, we are still learning.
For those who had done a repair with us prior to 3 months ago, you might’ve been asked to fill out a form on an iPad 1. Our customer management system was locally based on that iPad. Now if you visit us, we will ask you to fill out a web-based form on our new iPad 2.
This change was made as Michael had let someone rob our first iPad. Thanks Michael.
We are better off now however as our new customer management system is now web-based meaning we can pull your file anywhere as long as we have an internet connection providing you with the same support in any of our stores.
We have since then developed a strong relationship with our Chinese and local suppliers to source the highest-quality parts of whichever part you might need: from your digitizers to the individual components in button mechanisms, we can ask our suppliers for any obscure part and we will get them. Not only does this mean we can offer high-quality service with the highest quality parts, but it helps us cut costs on our end which will transfer over to you.
We have also launched a new store in Moonee Ponds which now serves as a headquarters where new parts are tested and the more advanced repairs conducted. Although it was a fairly large investment, we felt that more space was needed for us to provide an increasing quality of service.
We are currently training all our staff for the more difficult repairs (iPad 2/3, I’m looking at you) so that our turnaround time is shorter for services conducted in both our stores.
If you’ve been following us on Facebook, you’ll know that we have been running promotions through it. All those screen protectors and cases are stored at our Moonee Ponds store.
All of us here at Fixstation look forward to a future filled with more computing devices, and specifically more mobile ones. We know that there will be accidents and incidents that will disable your device and we truely want to be ready for such events to make sure you get your device back and get back to doing what you do. We thank everyone who have been with us in our journey, during the good times and bad, for providing with us the opportunity to have learned, and keep learning. Warm Regards, Team Fixstation